Friday, April 2, 2010

After Snow Leopard, Clips will not play

(Apologies if this has been asked and answered but I could not find any relevant threads.)

We have a Mac Pro running Premier Pro CS4 (4.1.0) on Snow Leopard (10.6.1). Before Snow Leopard, Premier worked just fine. Post-upgrade however a strange thing occurs.


In both existing projects and new projects, when you attempt to play clips the clip will play for the briefest of moments before stopping and seeking back to the start point. The length of time that the clips plays varies from a couple of frames to a second or two and it does not matter from where in the timeline I start playing.?The clips are plain old DV video clips, 29.97fps, 48kh/16bit audio imported into Premier via firewire before the upgrade. They play back fine in Quicktime X and Quicktime 7 outside of Premier.

I've tried a prefs smash, updated everything to the most recent version with Adobe Updater and Apple Software Updates, logged in with a new OSX user, and rebooted numerous times. Does anyone have any suggestions or fixes? I can provide any extra information you may need.

Thanks!!

After Snow Leopard, Clips will not play

If a change causes problems, you should undo the change.

In this case, others have also reported Snow Leopard issues as well.

After Snow Leopard, Clips will not play

Try granting yourself read%26amp;write privileges to the Premiere Pro CS4 folder inside Applications.

To do this, right click on the Premiere Pro CS4 folder, then select ''get info'', click on the padlock on the bottom right and enter admin username and password, then click on + on the bottom left, select your user name from the list and click Select. Then click on Privilege from the list and assign ''Read %26amp; Write''. Also choose ''Apply to enclosed items...'' from the dropdown list on the bottom (click on the little gear to open it).

Ares75,

Welcome to the forum.

I hope that the info is helpful to the OP. Unfortunately, Snow Leopard seems to not play well with much that is Adobe. Many fora are filled with issues and problems with it. Supposedly, Apple is aware of these and is working on an update to address the issues.

Good luck to the OP, and please report success,

Hunt

Well I solved it by reinstalling. First I tried reinstalling everything?as a normal administrator, but that didn't quite work for unknown reasons.

So I re-reinstalled the entire Master Collection while logged in as Root, which worked and has corrected the original issue.

Great news and thanks for reporting. Glad that it was not Snow Leopard and that you're editing.

Hunt

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